Administrative Support
I provide business and personalized support so as you can manage your workload efficiently.
Whether you need help with administrative tasks, data entry, customer service, email managment or any other more personalized support such as scheduling appointments or making travel arrangements, I’m here to help you so as you can focus on what truly matters—your personal and professional goals!
With my wide experience in international administration and logistics,
I offer comprehensive administrative services designed to streamline your operations.
Ready to simplify your administrative tasks? Check below to learn more about how I can help you!
Executive Assistance
- Calendar/ Travel Management:
Scheduling meetings, travel, appointments, and events. - Document Management: Organizing and maintaining digital business documents.
- Email Management:
Filtering emails, organizing correspondence. - Meeting Coordination:
Scheduling and preparing agendas, notes for meetings.
Customer Service Support
- Customer Support:
Handling customer inquiries via email, phone, or chat. - Customer Retention:
Assisting with retention strategies, improving customer satisfaction. - Order Tracking:
Updating customers on the status of their orders, shipments, deliveries. - Product Returns and Exchanges: Managing returns, refunds, and exchanges in a timely manner.
Export/Import and Trade:
- Customs Documentation: Preparing export/import documentation.
- Logistics Coordination:
Managing shipping schedules, tracking, liaising with freight forwarders and shipping companies, updating clients on statuses. - Supply Chain Support:
Assisting with inventory management, procurement, and vendor relations.
Sales/ Purchase Administration
- Order Management:
Tracking and processing customer orders and purchase orders. - Supplier Relations:
Communicating with suppliers about inventory, pricing, and orders. - Price Negotiations:
Assisting in negotiating prices with suppliers and managing contracts. - Product Sourcing:
Researching suppliers and products, comparing prices.
Relationship Management
- Client Relationship Management: Ensuring strong relationships with clients by providing timely follow-ups and updates.
- Vendor Management: Communicating with vendors and suppliers to ensure smooth operations and deliveries.
- Contract Administration:
Assisting with the preparation, review, and organization of business contracts.
Virtual Office Management
- Document Filing and Organization: Managing and organizing documents in a virtual setting.
- Office Supplies Management: Ordering and maintaining office supplies.
- Virtual Office Reception:
Handling phone calls, emails, or virtual chat support for visitors or clients. - Project Coordination:
Managing timelines, schedules, and deliverables for ongoing projects.
Executive Assistance
- Calendar/ Travel Management:
Scheduling meetings, travel, appointments, and events. - Document Management: Organizing and maintaining digital business documents.
- Email Management:
Filtering emails, organizing correspondence. - Meeting Coordination:
Scheduling and preparing agendas, notes for meetings.
Customer Service
- Customer Support:
Handling customer inquiries via email, phone, or chat. - Customer Retention:
Assisting with retention strategies, improving customer satisfaction. - Order Tracking:
Updating customers on the status of their orders, shipments, deliveries. - Product Returns and Exchanges: Managing returns, refunds, and exchanges in a timely manner.
Export, Import
- Customs Documentation: Preparing export/import documentation.
- Logistics Coordination:
Managing shipping schedules, tracking, liaising with freight forwarders and shipping companies, updating clients on statuses. - Supply Chain Support:
Assisting with inventory management, procurement, and vendor relations.
Sales, Purchase
- Order Management:
Tracking and processing customer orders and purchase orders. - Supplier Relations:
Communicating with suppliers about inventory, pricing, and orders. - Price Negotiations:
Assisting in negotiating prices with suppliers and managing contracts. - Product Sourcing:
Researching suppliers and products, comparing prices.
Client Relations
- Client Relationship Management: Ensuring strong relationships with clients by providing timely follow-ups and updates.
- Vendor Management: Communicating with vendors and suppliers to ensure smooth operations and deliveries.
- Contract Administration:
Assisting with the preparation, review, and organization of business contracts.
Virtual Office
- Document Filing and Organization: Managing and organizing documents in a virtual setting.
- Office Supplies Management: Ordering and maintaining office supplies.
- Virtual Office Reception:
Handling phone calls, emails, or virtual chat support for visitors or clients. - Project Coordination:
Managing timelines, schedules, and deliverables for ongoing projects.
Ready to Reclaim Your Time? Reach Out and Let’s Chat!